Mutual of Enumclaw
Serving Our Members Through Financial Excellence
Bob Otis, President and CEO, looks back at a record-setting 2025—and looks forward to continued success in the year to come.
The storm has passed. MOE did its job.
2025 was a turbulent year. Our members endured wildfires, hail, wind and flood, along with everyday personal and business losses that disrupted their lives.
After a challenging start to the year, amidst prolonged financial strain, an increasingly competitive insurance market and changes throughout our company, MOE ended the year with very strong results and served nearly 22,000 members during their times of need.
We earned nearly $467 million in gross premium from our membership, which was 2% lower than the prior year as we made deliberate pricing and underwriting decisions. In return, we paid more than $308 million on behalf of members who experienced a loss, fulfilling our promise to protect them when it mattered most.
We strengthened the financials foundation of your company by returning a record $45 million to surplus as members’ savings, continuing to protect the membership for the long term.
We paid a record $15 million in bonus commissions to our local agents, who serve members every day in the communities where they live and work.
And we rewarded our employees, many of whom are also members and neighbors, with approximately $4.5 million in bonus compensation in recognition of their dedication to serving you.
Key 2025 Financials
100.5
Combined Ratio
$467M
Written Premium
$50M
Net Profit
$45M
Added to Member Surplus
While these results are strong, the year began with many of the same challenges we’ve seen in recent history: increasing losses, inflationary pressures and aggressive competition.
To combat this, we have made significant changes to our operations to be more efficient and lower our costs.
We purchased additional reinsurance to protect our financial results. We recommitted to our agents to ensure their support as we grow our business. We made investments in the company and our products, giving us confidence the improving results will be sustainable.
We evaluated every aspect of our business, and we got better. Our combined ratio improved to 100.5 from 117.5. We achieved $4.2 million in underwriting profit, our first positive result since 2021. Including investment returns, we delivered a record $50 million in net profit.
And for the fourteenth consecutive year, Mutual of Enumclaw was recognized as one of Seattle’s Best Companies to Work For.
Now, we are focused on the future by honoring our past.
We are committed to serving the Farmers, Families and Businesses of the Northwest and are making significant new investments in our Farm products, upgrading our technology, improving our pricing for Home and Auto insurance, and identifying the Businesses that allow us to best serve all our members and agents.
As we begin our 128th year, we are proud of the work we’ve done and could not be more excited about the opportunity to continue building MOE’s future.
It’s an honor to serve your company.
Sincerely,
Bob Otis
President & CEO
A history of thoughtful coverage.
We were founded in 1898 by a group of local farmers who wanted to look out for each other. Although we have steadily grown since then, that same spirit exists today.