Company Leadership
Thoughtful since 1898.
Our humble beginnings and our continuous focus on service, technology, and product innovation means that we’re well positioned to continue delivering value to our members, employees, and independent agents well into the future.
Board of Directors
Kerry Barnett
Chair
Retired Executive
Chair
Retired Executive
Anthony L. Baruffi, CFA
Director
Managing Director, Baruffi Private Wealth
Director
Managing Director, Baruffi Private Wealth
Benson Porter
Director
Financial Services Executive
Director
Financial Services Executive
Eileen O’Neill Odum
Director
Retired Executive
Director
Retired Executive
Laurinda Mackenzie
Director
Retired Executive
Director
Retired Executive
Matthew Nickerson
Director
Retired Executive
Director
Retired Executive
Shane Kim
Director
Retired Executive
Director
Retired Executive
Executive Members
Bob Otis
President & CEO
President & CEO
Andrew Chen
CFO & Treasurer
CFO & Treasurer
Jeffrey Pfluger
Chief Actuary
Chief Actuary
Richard Crosley
CIO & VP, Information Technology
CIO & VP, Information Technology
Sandy Williams
Chief Administrative Officer
Chief Administrative Officer
Tom Taylor
Chief Risk Officer
Chief Risk Officer
Celeste Holmes
Vice President, Claims
Vice President, Claims
Jeff Gardner
Vice President, Marketing & Sales
Vice President, Marketing & Sales
Meet Bob Otis,
President & CEO
With over 30 years of insurance industry experience, Bob is passionate about above-and-beyond service and building a strong future for our members, associates, and agency partners. Learn more >
A history of thoughtful coverage.
We were founded in 1898 by a group of local farmers who wanted to look out for each other. Although we have steadily grown since then, that same spirit exists today.