Carrying the Promise of 1898 into the Future

After 128 years of serving customers across the Northwest, we're refreshing our visual identity to better reflect who we are today and where we want to go in the future. And we’re doing it all while staying true to the values that have guided us since 1898. This is an updated brand look, not a leadership or ownership change.

Yes. Our name isn't changing. You'll still see Mutual of Enumclaw on your policy documents, our website, and everywhere else you interact with us. What's changing is our logo, color palette, and how we tell our story and express the ways we can help you. In a nutshell, we’re evolving how we present ourselves, not who we are.

• Our logo. We gave our brand mark a modern update. 
• Our color palette. We refreshed the colors we use across our website, app, emails, and printed materials. 
• Our marketing materials. Many of our brochures, signage, and other materials will roll out the new look and feel over the coming months.
• Our brand storytelling. We are leaning into brand attributes that are unique to us and make us different from other insurance carriers in meaningful ways that benefit you  

Everything that matters most to you. 

• Your policy, coverage, and pricing. Nothing about your current coverage or what you pay is changing because of this update.
• Your agent and our customer service team. You'll continue working with the same people, and they’ll be reachable in all the same ways.
• Your account access. Your login, username, and password will work exactly as they do today. No action needed.
• Your claims process. Filing and tracking a claim will work the same way they always have.

No. This is a visual and messaging update only. You don't need to update any personal or policy information, re-register for anything, or take any action on your end. 

Over time, yes. As documents are reissued or renewed, you'll start to see the new logo and colors. Your current documents remain fully valid until then, and nothing about your coverage changes in the meantime.

You'll see it roll out gradually across our website, mobile app, email communications, and physical materials over the coming months.

Our customer service team and your agent are ready to help with anything you may need, including this update. Simply reach out as you always have by calling 800-366-5551 or sending an email to [email protected].