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Payment Options
For your convenience, we offer a wide array of bill payment options. Choose the one that works best for you!
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Have payments deducted directly from your bank account.
Checkless Pay means no checks! That makes it very:
- S imple - Your policy premiums are automatically paid.
- A ssurance - You have the peace of mind of knowing that your payments won't be lost or stolen.
- F ree - There are no service charges.
- E xpense - You save on the cost of checks, envelopes and postage.
1. Download and complete an application form [PDF version] [MS Word
Version]. Be sure to select the day of the month you'd like your payment
deducted. When choosing your monthly deduction date, please do not select the
13th, 14th, 15th, 29th, 30th or 31st.
2. Sign and date the authorization agreement.
3. Attach a voided check or savings withdrawal slip from the
account to be used for the deduction and mail everything to:
Premium Accounting
Mutual of Enumclaw
1460 Wells Street
Enumclaw, WA 98022
4. Pay your bill. Please note that the deduct day you select may
result in a change to your monthly installment amount.
1. Download and complete the Checkless Pay Removal Form [PDF Version] [MS Word Version]. Please Note: This form must be received at least 4 days prior to your deduction date in order to stop the next scheduled deduction.
2. Sign and date the removal form. Be sure to include your contact information.
3. Send or mail to Mutual of Enumclaw Insurance Company:
- Fax: (866) 570-3289
- Mail: Mutual of Enumclaw Insurance Company
1460 Wells Street
Enumclaw, WA 98022
4. Once your request has been completed, you will receive confirmation from a Customer Service Representative.
1. Download and complete the Amending Checkless Pay Information Form [PDF Version] [MS Word Version]. Please Note: This form must be received at least 4 days prior to your deduction date in order to amend the deduction.
2. Sign and date the amend form. Be sure to include your contact information.
3. Send or mail to Mutual of Enumclaw Insurance Company:
- Fax: (866) 570-3289
- Mail: Mutual of Enumclaw Insurance Company
1460 Wells Street
Enumclaw, WA 98022
4. Once your request has been completed, you will receive confirmation from a Customer Service Representative.
If you have a question, please call our Customer Service Department at (800) 456-7750 or ask us a question.
You authorize monthly payments to be made automatically from your checking or savings account by completing and signing the authorization/application form. When returning this form with a voided check or savings withdrawal slip from the account from which deductions are to be drawn, you give us the authority to charge your account until you advise us otherwise in writing.
Yes. If you are receiving separate billing statements now, you will have separate deductions. However, if your policies are combined in one billing account, you will have a single deduction.
No problem! Just complete a new authorization / application form, sign and return it with a voided check or savings withdrawal slip from your new account. We'll coordinate your Checkless Pay deduction from your new or existing bank.
You will receive an initial confirmation statement showing the deduction date and amount. You will not receive another statement unless your monthly deduct amount changes by more than $1, the deduct date changes or the bank/bank account number changes.
Your deduction will be made on your bank's next business day.
If a change affects your monthly deduction by more than $1, we will send you a statement before the new amount is deducted from your account.
If the account doesn't have adequate funds, we'll notify you and an NSF fee will be applied.
It may take up to a month to complete the initial set-up for Checkless Pay. However, once we have made arrangements with the bank, we will send you a confirmation statement that will include the day / month that the first deduction will take place.
Yes. Normal billing activity will continue until we have completed the setup and notified you. To keep your insurance current while we change your account to Checkless Pay, you will need to pay at least the minimum due on the statement.
To make a credit card/debit payment by phone, please call (888) 475-2823. The
payment line is available 7 a.m. to 5 p.m. PST, Monday through Friday. Payments
made by 5 p.m. PST will be posted that same day.
A convenience fee of $6.00 will be charged for payments made by phone.
All payments should be mailed to:
Enumclaw Insurance Group PO Box 34983 Seattle, WA 98124-1983
To ensure payments are posted promptly, please use the envelope provided and include the payment stub at the bottom portion of the statement.
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