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Payment Options
For your convenience, we offer a wide array of bill payment options. Choose the
one that works best for you!
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Have payments deducted directly from your bank account.
Checkless Pay means no checks! That makes it very:
- S imple - Your policy premiums are automatically
paid.
- A ssurance - You have the peace of mind
of knowing that your payments won't be lost or stolen.
- F ree - There are no service charges.
- E xpense - You save on the cost of checks,
envelopes and postage.
1. Download and complete an application form
[PDF version]
[MS Word Version]. Be sure to select the day of the month you'd like
your payment deducted. When choosing your monthly deduction date, please do not
select the 13th, 14th, 15th, 29th, 30th or 31st.
2. Sign and date the authorization agreement.
3. Attach a voided check or savings withdrawal slip from the account to be used
for the deduction and send or mail everything to:
Premium Accounting
Mutual of Enumclaw
1460 Wells Street
Enumclaw, WA 98022
Fax: (866) 570-3289
Email: billing@mutualofenumclaw.com
4. Pay your bill. Please note that the deduct day you select may result in a change
to your monthly installment amount.
1. Download and complete the Checkless Pay Removal Form
[PDF Version] [MS Word Version].
Please Note: This form must be received at least 4 days prior to your deduction
date in order to stop the next scheduled deduction.
2. Sign and date the removal form. Be sure to include your contact information.
3. Send or mail to Mutual of Enumclaw Insurance Company:
- Fax: (866) 570-3289
- Mail: Mutual of Enumclaw Insurance Company
1460 Wells Street
Enumclaw, WA 98022
4. Once your request has been completed, you will receive confirmation from a Customer
Service Representative.
1. Download and complete the Amending Checkless Pay Information Form [PDF Version]
[MS Word Version].
Please Note: This form must be received at least 4 days prior to your deduction
date in order to amend the deduction.
2. Sign and date the amend form. Be sure to include your contact information.
3. Send or mail to Mutual of Enumclaw Insurance Company:
4. Once your request has been completed, you will receive confirmation from a Customer
Service Representative.
If you have a question, please call our Customer Service Department at (800) 456-7750
or
ask us a question.
You authorize monthly payments to be made automatically from your checking or savings
account by completing and signing the authorization/application form. When returning
this form with a voided check or savings withdrawal slip from the account from which
deductions are to be drawn, you give us the authority to charge your account until
you advise us otherwise in writing.
Yes. If you are receiving separate billing statements now, you will have separate
deductions. However, if your policies are combined in one billing account, you will
have a single deduction.
No problem! Just complete a new authorization / application form, sign and return
it with a voided check or savings withdrawal slip from your new account. We'll coordinate
your Checkless Pay deduction from your new or existing bank.
You will receive an initial confirmation statement showing the deduction date and
amount. You will not receive another statement unless your monthly deduct amount
changes by more than $1, the deduct date changes or the bank/bank account number
changes.
Your deduction will be made on your bank's next business day.
If a change affects your monthly deduction by more than $1, we will send you a statement
before the new amount is deducted from your account.
If the account doesn't have adequate funds, we'll notify you and an NSF fee will
be applied.
It may take up to a month to complete the initial set-up for Checkless Pay. However,
once we have made arrangements with the bank, we will send you a confirmation statement
that will include the day / month that the first deduction will take place.
Yes. Normal billing activity will continue until we have completed the setup and
notified you. To keep your insurance current while we change your account to Checkless
Pay, you will need to pay at least the minimum due on the statement.
To make a check, Visa, Mastercard or Discover payment by phone, please call (888)
475-2823. Our automated phone system is available 24 hours a day at no charge.
If assistance from a billing specialist is needed, we are available 7 a.m. to 5
p.m. PST, Monday through Friday, by pressing 0 to opt out of the automated phone
system. There is a $6.00 convenience fee added to payments made with the assistance
of a billing specialist.
Payments made after 5 p.m. will be posted the following business day.
All payments should be mailed to:
Enumclaw Insurance Group
PO Box 34983
Seattle, WA 98124-1983
To ensure payments are posted promptly, please use the envelope provided and include
the payment stub at the bottom portion of the statement.
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