Online Help

Need to report a claim? Call our Claims Response Center.
Weekdays:
(877) 425-2580 (7am - 5pm, PST)
Evenings and weekends:
(866) 924-3036.

• Submit a Property or Auto Claim Online
• Submit an Auto Glass Claim Online,
  or call TransAmerica Glass Network (800) 642-4800.

We have a 24-hour emergency claim service available to our customers by calling:

(866) 924-3036

All payments should be mailed directly to:

Enumclaw Insurance Group
PO BOX 34983
Seattle, WA 98124-1983

To ensure payments are posted promptly, please use the envelope provided and include the payment stub at the bottom portion of the statement.

An Independent Agent near you can be located from this web site.

Find an Agent 

Adobe Acrobat PDF Reader

Adobe Acrobat Reader is required to view our applications in PDF format. Download it for free by clicking the image below.

 Mozilla Firefox (1.0 final release and earlier) 

1. Go to the "Tools" menu.
2. Select "Options".
3. Select the "Privacy" icon in the left panel.
4. Check the box corresponding to "Allow sites to set cookies".
5. Click "OK" to save changes.

 Netscape 7 

1. Select "Preferences" from the Edit menu.
2. Click on the arrow next to "Privacy & Security" in the scrolling window to expand.
3. Under "Privacy & Security", select "Cookies."
4. Select "Enable all cookies".
5. Click "OK".

 Microsoft Internet Explorer 6.0+ 

1. Select "Internet Options" from the Tools menu.
2. Click on the "Privacy" tab.
3. Click the "Default" button (or manually slide the bar down to "Medium") under "Settings".
4. Click "OK".

 Microsoft Internet Explorer 5.x 

1. Select "Internet Options" from the Tools menu.
2. Click on the "Security" tab.
3. Click the "Custom Level" button.
4. Scroll down to the "Cookies" section.
5. Set "Allow cookies that are stored on your computer" to "Enable".
6. Set "Allow per-session cookies" to "Enable".
7. Click "OK".

  Mozilla Firefox (1.0 final release and earlier)

1. On the Edit menu, click Preferences.
2. Double click Advanced in the Category list.
3. Select Scripts & Plugins from the menu.
4. Under the Enable JavaScript for section, check the box next to Navigator.
5. Check the boxes under Allow scripts to section that you want to allow.
6. Click OK

 Netscape 7 

1. From the browser's Edit menu select "Preferences..."
2. Within the Category pick list, expand the Advanced item by clicking on the triangle twisty.
3. Next, select the subitem labled Scripts & Plugins.
4. Within the Scripts & Plugins window, check "Navigator" under the Enable JavaScript for grouping. In the Allow Scripts to pane, make sure items regarding cookies are checked.
5. Push the OK button to close the Preferences dialog box.
6. Reload the current page.

 Microsoft Internet Explorer 5.x or 6.x 

1. From the browser's Tools menu select "Internet Options..."
2. Select the Security tab.
3. Pick the "Internet zone" icon.
4. Push the "Custom Level..." button.
5. Scroll down the Settings list to the Scripting item. (You may need to double-click on icons to expand lists.)
6. Under the "Active scripting" item, choose the Enable radio button.
7. Push OK and Yes to confirm and close the Security Settings dialog box, then OK again to close the Internet Options dialog box.
8. Refresh the current page.